Knowledge Base | Downloads | Glossary | Troubleshooter

Knowledge Base


Change USB settings on phone if you cannot install Susteen device drivers and phone was not found Question Id No. 281
 

Change USB settings on phone if you cannot install Susteen device drivers and phone was not found

 

How to do a Master Reset on your phone Question Id No. 68
 

How to do a Master Reset on your phone

 

LG CE500 Cingular: Connection issue with inactive SIM card Question Id No. 166
 

LG CE500 Cingular: Connection issue with inactive SIM card

 

LG VX8100 phone was not found Question Id No. 158
 

How to connect to LG VX8100

 

Phone not found - using Essentials kit cable DPA CU27 (LG) or Motorola/Sanyo straight cables Question Id No. 138
 

Error: "Phone not found" using Essentials kit cable DPA CU27 (LG) or Motorola/Sanyo straight cables

 

Phone not found - using straight cable for Samsung (A850, A950, A970, D307, D357, T309) Question Id No. 134
 

Error: "Phone not found" using straight cable for Samsung (A850, A950, A970, D307, D357, T309)

 

Phone not found - using Universal Kit DPA CVA (Kangaroo) connector for Samsung phones Question Id No. 135
 

Error: "Phone not found" using Universal Kit DPA CVA (Kangaroo) connector for Samsung (A850, A950, A970, D307, D357, T309)

 

Phone not found - using Universal kit LG, Nokia, Sony Ericsson, or Samsung adapters Question Id No. 136
 

Error: "Phone not found" using Universal kitīs LG (Camel or Elephant), Nokia (Cobra), Sony Ericsson (Rabbit), or Samsung (Spider) adapters

 

Phone not found - using Universal kit Sanyo or Motorola adapter Question Id No. 137
 

Error: "Phone not found" using Universal kitīs VX Sanyo (Dog) or Motorola (Penguin or Scorpion) adapters

 

Phone was not found or I cannot detect the phone Question Id No. 139
 

Phone was not found or I cannot detect the phone. (This applies to Windows XP Media Center user as well)

 

Using IrDA: Connection is interrupted Question Id No. 141
 

Using IrDA (Infrared): Connection is interrupted

 

Windows XP Media Center Users Question Id No. 271
 

Phone was not found - Removing EHTRAY.EXE, EHSCHED.EXE, HOTSYNC.EXE, SBCFL.EXE or WCESCOMM.EXE